meet our team

Meet Our Team

We recognize that all of our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.


 

Rose

Administrative Assistant

I have over 35 years in adminstrative experience and joined the Rankin & Fiume orthodontic team in 2001. I feel blessed to work in such a caring environment. I was born and raised in eastern North Carolina.  When I'm not in the office, you can find me crocheting, reading, working in the yard and enjoying time with family.  I especially love spending time with my four grandchildren.

Favorite Movie - Steel Magnolias
Favorite Band - Fleetwood Mac
Favorite Actor/Actress - Johnny Depp/Michelle Pfeiffer​
Favorite Food - Italian
Favorite Quotes - "Let the words of my mouth, and the meditation of my heart, be acceptable in thy sight, O LORD, my strength, and my redeemer." -Psalm 19:14

 


Tera

Administrative Assistant

I have been an Administrative Assistant with the practice for 12 years.  I graduated from Craven Community College with a degree in Medical Office with Billing and Coding and am currently pursuing my BA in Business Administration at NC Wesleyan College. Outside of the practice and school, I enjoy traveling with my husband and trying new things.

Favorite Movie - Miracles from Heaven
Favorite Band/Singer - Michael Jackson
Favorite Actor/Actress -Hugh Jackman​
Favorite Food - Lobster
Favorite Quotes - "Wait on the LORD: be of good courage, and he shall strengthen thine heart: wait, I say, on the LORD." -Psalm 27:14

 


Shelia

Financial Coordinator

I have been part of the team since 2000 and work in the Finance Department.  When I’m not in the office, you may find me anywhere in the world! From comedy clubs and concerts to the beach and mountains, say "let’s go” and I am ready! I also love to run, practice yoga and most anything that gets me moving. 

Favorite Movie - The Birdcage
Favorite Band - Aerosmith
Favorite Actor/Actress - huh? I really don't watch enough movies or TV to have a favorite.
​Favorite Food - Thai
Favorite Quotes ​- "If you laugh, you think, and you cry, that's a full day. That's a heck of a day. You do that seven days a week, you're going to have something special." -Jim Valvano 

 


Erin

Business Office/Financial Coordinator

I have worked in the Financial Department at Rankin & Fiume Orthodontics since October of 2015. I enjoy meeting new people and helping to create beautiful smiles! I live in Dover with my husband and our 3 fur babies, Oliver, Cleo & Boone. When I'm not at work you can find me watching movies, working in my yard or riding ATV’s. My favorite place to be is OBX or out on the boat.

Favorite Movie - Fools Gold
Favorite Band - Little Big Town
Favorite Actor/Actress - Matthew McConaughney/ Kate Hudson
​Favorite Food - BLT & French Fries
Favorite Quotes - “It is what it is.”

 


 

Melanie

Marketing Coordinator

I joined the practice in 1999 as a receptionist. Over the years I have had the opportunity to work in many different areas including Records Tech, Sterilization, Clinical Assistant, Treatment Coordinator and finally Marketing. I enjoy educating the public about the new technologies in orthodontics, coming up with creative ways to market our office, planning social events and finding ways to be involved with our local community through programs, festivals and schools. I was born and raised in New Bern.  I spend my free time with my husband Kevin, son Andrew and daughter Lillie (who keeps us very busy in the world of gymnastics).

Favorite Movie - It's a Wonderful Life
Favorite Band - Little Big Town, Need To Breath, Anything 80's (Depends on my mood!)
Favorite Actor/Actress - Katherine Heigl
​Favorite Food - Alaskan crab legs
Favorite Quotes - "I have been crucified with Christ and I no longer live, but Christ lives in me. The life I now live in the body, I live by faith in the Son of God, who loved me and gave himself for me." -Galatians 2:20

 


 

Jenn

Social Media Director / Clinical Assitant

I have been an Orthodontic Assistant with our practice since August of 2007. Along with assisting I also handle our Social Media / Marketing. I grew up in the Marine Corp moving around all over the country, but have always called Eastern North Carolina home!  I have one amazing son, two dogs and a cat. I love country roads, my Jeep and big trucks!

Favorite Movie - Pride and Prejudice
Favorite Band - New Kids on the Block
Favorite Actor/Actress - Julia Roberts
​Favorite Food - I like to eat so I have to say ALL foods!
Favorite Quotes - John 3:16

 


 

Wendy

Business Office / Clinical Assistant

I joined the practice in 2009. I grew up in Maysville, NC and attended Coastal Carolina Community College where I received my Dental Assisting Certification in 1998. What I love most about orthodontics is knowing I had a part in creating someone’s beautiful smile! When not at work you will find me spending time with my family.

Favorite Movie - The Blind Side
Favorite Band - Older country music
Favorite Actor/Actress - Matthew McConaughey
​Favorite Food - Cake
Favorite Quotes - "I love you to the moon and back."

 


 

Kay

Treatment Coordinator

I have been a Treatment Coordinator with the practice since my family moved to New Bern in 2009. I enjoy welcoming new patients to our practice and helping existing patients follow through with their treatment plans. I love the fun, upbeat vibe of the office! I graduated from Penn State University in 1993 where I earned my BS in Biology/Physiology and have worked in the Orthodontic field since then. When I’m not busy making people smile in our office, I enjoy spending time with my husband, Tom, and our 4 teenage boys whose athletic schedules keep us on the run near and far!  In my free time, I love to spend time downtown or relax at the beach.

Favorite Movie - 50 First Dates
Favorite Band - Dave Matthews Band
Favorite Actor/Actress - Jennifer Aniston
​Favorite Food - Wings
Favorite Quotes - "Go confidently in the direction of your dreams...Live the life you have imagined." Ralph Waldo Emerson

 


 

Alyssa

Treatment Coordinator

I have been in the orthodontic profession for over 20 years, as a chair side assistant and recently transitioned into the role of Treatment Coordinator. I enjoy spending time with my two children and family dogs, Phin and Odin. In my spare time I enjoy refinishing furniture and bonfires with friends!

 

Favorite Movie - Swiss Family Robinson
Favorite Band - Tesla
Favorite Actor/Actress - Jason Statham
​Favorite Food - Pizza
Favorite Quotes - "Peace begins with a smile"  -Mother Teresa

 


 

Pam

Lab Technician

I have been working with Rankin & Fiume Orthodontics for 13 years. I started in 2004 as a Dental Assistant & now serve as a Lab Technician overseeing our on-site lab facility where the majority of our retainers and appliances are made. I live in New Bern with my husband Rickey & we together have 3 children (Kenly, Kameron & Chloe) & 2 fur babies that we rescued, Oaklee & Spike. I enjoy relaxing on the river on our boat or at the beach with family & friends or just listening to music by our bonfire.

Favorite Movie - The Outsiders
Favorite Band - Zac Brown Band
Favorite Actor/Actress - Adam Sandler & Kevin James
​Favorite Food - Pizza (NY style of course)
Favorite Quotes - "It is what it is."

 


 

Paiton

Lab Technician

I began working at Rankin & Fiume Orthodontics in 2015 as a Lab Technician. Since then, I have received additional Lab Tech training at the Great Lakes Orthodontic School to specialize in retainer and appliance fabrication. I was born in Lafayette, Louisiana, and grew up here in New Bern. In my spare time, one of my main hobbies is hair and makeup.

Favorite Movie - Cheaper by the Dozen 
Favorite Band/Singer - Tim McGraw
Favorite Actor/Actress - Tom Welling
​Favorite Food - Pasta, Bread, Chocolate 
Favorite Quotes - "Trust in the Lord with all your heart and lean not on your own understanding; in all your ways acknowledge Him, and He will make your paths straight." -Proverbs 3:5

 


Mariah

Lab Technician

I recently joined the team in 2017 as a Lab Technician. I was born in Cape Cod, MA. In my spare time I like hiking with my dog. I also recently became a certified PiYoLive Instructor.

 

Favorite Movie - The Giver
Favorite Band - Hillsong United
Favorite Actor/Actress - Anne Hathaway
​Favorite Food - Pancakes
Favorite Quotes - “And into the forest I go, to lose my mind and find my soul.”-John Muir

 


Kim

Lead Clinical Assistant

I have been with the Rankin & Fiume team since 2002 and the lead Assistant for the past 6 years. I am an eastern North Carolina native. I am married and we have 2 wonderful boys. In my spare time I enjoy being with my family, shopping, laying by the pool and being at any field watching my son play baseball.  I enjoy working with such an amazing team and doctors that have a great passion for their practice! 

Favorite Movie - The Notebook, Steel Magnolias
Favorite Band/singer - Carrie Underwood
Favorite Actor/Actress - Jimmy Fallon
​Favorite Food - Baked ziti and strawberries
Favorite Quotes - "Love is patient, love is kind. It does not envy, it does not boast, it is not proud." -1 Corinthians 13:4

 


Angie

Clinical Assistant

I have been an Orthodontic Assistant since 1995 and joined the practice in 2001. I am married and have two boys. I enjoy spending time with my family and in my free time I play roller derby for the Cape Fear Roller Girls in Wilmington. Although I live close to an hour from New Bern, I don’t mind making the drive to work each day because I enjoy working with such a great team in a really fun environment!

Favorite Movie - Pretty Woman
Favorite Band - I don't have a favorite
Favorite Actor/Actress - Mark Wahlburg/Cameron Diaz
​Favorite Food - Anything Japanese
Favorite Quotes - "For I know the plans I have for you, declares the Lord, plans for welfare and not for evil, to give you a future and hope." Jeremiah 29:11

 


Kaylee

Clinical Assistant

I started working with Dr. Rankin and Dr. Fiume in 2014 as an Assistant. My favorite appointment for patients is by far the day they get their braces removed! I love seeing the patient’s expression when they see their smile for the first time without braces. I'm a native of eastern North Carolina. When not at work I enjoy spending time with my family and fur baby, Zoe. In addition to spending time with family I enjoy competitive distance running, relaxing at the beach and crocheting.   

Favorite Movie - Grease
Favorite Band - Most Country bands
Favorite Actor/Actress - Don't really have one
​Favorite Food - Tuna Casserole
Favorite Quotes - "Life is better when you're laughing."

 


Madison

Clinical Assistant

I am a Craven County native and I was introduced to orthodontics in 2010.  I knew, right then and there, that it was my dream to become part of the Dr. Rankin and Fiume team. I am always eager to learn about our patients and provide compassionate and respectful care for them. In my free time I enjoy spending time with my wonderful parents, amazing boyfriend, and awesome friends! I also love kayaking & paddleboarding

Favorite Movie - Aristocats
Favorite Band - Panic at the Disco
Favorite Actor/Actress - Robert Downey Jr
​Favorite Food - French toast
Favorite Quotes - "I am seeking, I am striving, I am in it with all my heart." -Vincent Van Gogh

 


Leanna

Clinical Assistant

I was born & raised in Jacksonville, NC. In 2009, I received my esthetician license but later realized my true passion is being in the Orthodontic field!  I joined the practice as an Assistant in 2016. When I'm not at work you can find me spending time with my daughter, Charlotte, going to the beach, or reading the latest Nicholas Sparks book. I am blessed to be a part of the Rankin & Fiume family! 

 

Favorite Movie - Bridesmaids
Favorite Band - Red Hot Chili Peppers
Favorite Actor/Actress - Melissa McCarthy
​Favorite Food - Chicken and Pastry
Favorite Quotes - "Do unto others as you would have them do unto you."

 


Kyla

Clinical Assistant

Jacksonville has been my home for most of my life. I have been a Dental Assistant for nearly 6 years and I have found my passion in Orthodontics. I joined the team as an Assistant in 2016. My two dogs, Baylee and Dexter, keep me company on beach walks at least three times a week. I like to take photos with my Canon and do anything outdoors. My favorite TV show is anything that comes on the investigation Discovery Channel. I love my work family and I feel very blessed to be a part of this team.

Favorite Movie - Bridesmaids
Favorite Band - The Beatles
Favorite Actor/Actress - Uma Thurman
​Favorite Food - Sushi
Favorite Quotes - "The best way to predict the future is to create it." Abraham Lincoln

 


Heather

Clinical Assistant

I have worked at Rankin and Fiume Orthodontics since 2014. I started out working as a Sterilization Technician before joining the clinical team as an Assistant. I love working with patients! When I'm not at the practice with my work family I am usually spending time with my friends, family and my 3 Great Danes! My favorite vacation spot would definitely have to be Disney World. I've been going there almost every year since I was born.

Favorite Movie: Harry Potter
Favorite Band: Florida Georgia Line
Favorite Actress: Sandra Bullock
Favorite Food: Seafood
Favorite Hobby: Shopping
Favorite Quote: Vivere Senza Rimpianti (to live without regrets)


Shannon

Sterilization

I recently joined the Rankin & Fiume Orthodontic team. I currently enjoy exploring and traveling, especially to the mountains. I am a military child so I have explored 5 countries and 3 continents. My most favorite place I have lived is Sasebo, Japan. In my spare time I like to practice archery, do calligraphy and shop for vintage pieces.

 

Favorite Movie: Harry Potter
Favorite Band: Queen
Favorite Actress: Jake Gyllenhaal / Olivia Wilde
Favorite Food: Japanese
Favorite Quote: “Life is like a camera… focus on what is important, capture the good times, develop from the negative & if things don’t work out take another shot.”


Brenda

Sterilization/Clinical Assistant

I joined the Rankin and Fiume team in June 2016 as one of the sterilization technicians and an orthodontic assistant. You can see me either in sterilization cleaning the instruments or around the office seeing patients. I love seeing all the different faces around the office and getting to know each person that I meet. I get along great with everyone and love to smile.

 

Favorite Movie: Grease
Favorite Band: Charlie Puth
Favorite Actress: Rachel McAdams
Favorite Food: Ginataan
Favorite Quote: Life is like a box of chocolates. You never know what you're gonna get.

 


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