Meet Our Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.


Rose

Rose

Administrative Assistant

I have more than 35 years of administrative experience and joined the Rankin & Fiume orthodontic team in 2001. I feel blessed to work in such a caring environment. I was born and raised in eastern North Carolina. When I’m not in the office, you can find me crocheting, reading, working in the yard and enjoying time with family. I especially love spending time with my four grandchildren.

Favorite Movie: “Steel Magnolias”
Favorite Band: Fleetwood Mac
Favorite Actor/Actress: Johnny Depp/Michelle Pfeiffer​
Favorite Food: Italian
Favorite Quote: “Let the words of my mouth, and the meditation of my heart, be acceptable in thy sight, O LORD, my strength, and my redeemer.” – Psalm 19:14


Tera

Tera

Administrative Assistant

I have been an Administrative Assistant with the practice for 15 years.  I graduated from Craven Community College with a degree in Medical Office with Billing and Coding and NC Wesleyan College with a BA in Business Administration. Outside of the practice I enjoy traveling with my husband and trying new things.

Favorite Movie: “Miracles from Heaven”
Favorite Band/Singer: Michael Jackson
Favorite Actor: Hugh Jackman​
Favorite Food: Lobster
Favorite Quotes: “Wait on the LORD: be of good courage, and he shall strengthen thine heart: wait, I say, on the LORD.” – Psalm 27:14


Shelia

Shelia

Financial Coordinator

I have been part of the team since 2000 and work in the finance department.  When I’m not in the office, you may find me anywhere in the world! From comedy clubs and concerts to the beach and mountains, say “let’s go” and I am ready! I also love to run, practice yoga and most anything that gets me moving. 

Favorite Movie: “The Birdcage”
Favorite Band: Aerosmith
Favorite Actor/Actress: Huh? I really don’t watch enough movies or TV to have a favorite.
​Favorite Food: Thai
Favorite Quotes : “If you laugh, you think, and you cry, that’s a full day. That’s a heck of a day. You do that seven days a week, you’re going to have something special.” – Jim Valvano


Erin

Erin

I have worked in the financial department at Rankin & Fiume Orthodontics since October 2015. I enjoy meeting new people and helping patients achieve beautiful smiles! I live in Dover, NC with my husband and our three fur babies: Oliver, Elliott, and Boone. When I’m not at work you can find me spending time with family and friends, cooking, catching up on my shows, working in my flower beds or boat riding. My favorite place to visit & relax is OBX!

Favorite Movie: “My Cousin Vinny”

Favorite Band: Old Dominion 

Favorite Season: Spring           

Favorite Food: Spicy Tuna Poke Bowl 

Favorite Dog Breed: Yorkie   

 Favorite Quote: “Offer solutions, not excuses”


Melanie

Marketing Coordinator

I joined the practice in 1999 as a receptionist. Over the years I have had the opportunity to work in many different areas, including records tech, sterilization, clinical assistant, treatment coordinator, and finally marketing. I enjoy educating the public about the new technologies in orthodontics, coming up with creative ways to market our office, planning social events, and finding ways to be involved with our local community through programs, festivals and schools.

I was born and raised in New Bern. I spend my free time with my husband Kevin, and our children Andrew and Lillie. I love the beach and pretty much anything outdoors.

Favorite Movie: “It’s a Wonderful Life”
Favorite Band: Little Big Town, Need To Breath, anything 80s (depends on my mood!)
Favorite Actor/Actress: Katherine Heigl
​Favorite Season: Summer
Favorite Quotes: “I have been crucified with Christ and I no longer live, but Christ lives in me. The life I now live in the body, I live by faith in the Son of God, who loved me and gave himself for me.” – Galatians 2:20


Jenn

Jenn

Social Media Director / Clinical Assitant

I have been an orthodontic assistant with our practice since August 2007. Along with assisting, I also handle our social media and marketing. I grew up in the Marine Corps and moved around all over the country, but have always called Eastern North Carolina home! I have one amazing son, four dogs, three cats, six goats, and a handful of chickens just to name a few. I love spending time on my property, driving down old country roads in my jeep or truck. I am a country girl at heart.

Favorite Movie: “Pride and Prejudice”
Favorite Band: New Kids on the Block
Favorite Actor/Actress: Julia Roberts
​Favorite Food: I like to eat, so I have to say ALL foods!
Favorite Quote: John 3:16


Wendy

Wendy

Business Office / Clinical Assistant

I joined the practice in 2009. I grew up in Maysville and attended Coastal Carolina Community College where I received my dental assisting certification in 1998. What I love most about orthodontics is knowing I had a part in creating someone’s beautiful smile! When I’m not at work, you will find me spending time with my family.

Favorite Movie: “The Blind Side”
Favorite Band: Older country music
Favorite Actor: Matthew McConaughey
​Favorite Food: Cake
Favorite Quote: “I love you to the moon and back.”


Kay

Kay

Treatment Coordinator

I have been a treatment coordinator with the practice since my family moved to New Bern in 2009. I enjoy welcoming new patients to our practice and helping existing patients follow through with their treatment plans. I love the fun, upbeat vibe of the office! I graduated from Penn State University in 1993 where I earned my BS in biology/physiology, and have worked in the orthodontic field since then.

When I’m not busy making people smile in our office, I enjoy spending time with my husband Tom and our four teenage boys, whose athletic schedules keep us on the run near and far! In my free time, I love to spend time downtown or relax at the beach.

Favorite Movie: “50 First Dates”
Favorite Band: Dave Matthews Band
Favorite Actress: Jennifer Aniston
​Favorite Food: Wings
Favorite Quote: “Go confidently in the direction of your dreams.... Live the life you have imagined.” – Ralph Waldo Emerson


Alyssa

Alyssa

Treatment Coordinator

I have been in the orthodontic profession for more 20 years, starting as a chairside assistant and recently transitioned into the role of treatment coordinator. I enjoy spending time with my two children and family dogs, Phin and Odin. In my spare time I enjoy refinishing furniture and bonfires with friends!

Favorite Movie: “Swiss Family Robinson”
Favorite Band: Tesla
Favorite Actor: Jason Statham
​Favorite Food: Pizza
Favorite Quote: “Peace begins with a smile.” – Mother Teresa


Pam

Pam

Lab Technician

I have been working with Rankin & Fiume Orthodontics for more than a dozen years. I started in 2004 as a dental assistant and now serve as a lab technician overseeing our on-site lab facility, where the majority of our retainers and appliances are made. I live in New Bern with my husband Rickey and together we have three children (Kenly, Kameron, and Chloe), and two fur babies that we rescued, Oaklee and Spike. I enjoy relaxing on the river on our boat or at the beach with family and friends or just listening to music by our bonfire.

Favorite Movie: “The Outsiders”
Favorite Band: Zac Brown Band
Favorite Actor: Adam Sandler and Kevin James
​Favorite Food: Pizza (NY style, of course)
Favorite Quote: “It is what it is.”


Paiton

Paiton

Lab Technician

I began working at Rankin & Fiume Orthodontics in 2015 as a lab technician. Since then, I have received additional lab tech training at the Great Lakes Orthodontic School to specialize in retainer and appliance fabrication. I was born in Lafayette, Louisiana, and grew up here in New Bern. In my spare time, one of my main hobbies is hair and makeup.

Favorite Movie: “Cheaper by the Dozen”
Favorite Band/Singer: Tim McGraw
Favorite Actor: Tom Welling
​Favorite Food: Pasta, bread, chocolate 
Favorite Quote: “Trust in the Lord with all your heart and lean not on your own understanding; in all your ways acknowledge Him, and He will make your paths straight.” – Proverbs 3:5


Kim

Kim

Lead Clinical Assistant

I have been with the Rankin & Fiume team since 2002 and the lead assistant for half a dozen years. I am an eastern North Carolina native. I am married and we have two wonderful boys. In my spare time, I enjoy being with my family, shopping, lying by the pool, and being at any field watching my son play baseball. I enjoy working with such an amazing team and doctors that have a great passion for their practice! 

Favorite Movies: “The Notebook,” “Steel Magnolias”
Favorite Band/singer: Carrie Underwood
Favorite Actor: Jimmy Fallon
​Favorite Food: Baked ziti and strawberries
Favorite Quote: “Love is patient, love is kind. It does not envy, it does not boast, it is not proud.” – 1 Corinthians 13:4


Angie

Angie

Clinical Assistant

I have been an orthodontic assistant since 1995 and joined the practice in 2001. I  have two boys and enjoy spending time with them and my dogs. Although I live close to an hour from New Bern, I don’t mind making the drive to work each day because I enjoy working with such a great team in a really fun environment!

Favorite Movie: “Pretty Woman”
Favorite Band: I don’t have a favorite
Favorite Actor/Actress: Mark Wahlberg/Cameron Diaz
​Favorite Food: Anything Japanese
Favorite Quotes: “For I know the plans I have for you, declares the Lord, plans for welfare and not for evil, to give you a future and hope.” – Jeremiah 29:11


Kaylee

Kaylee

Clinical Assistant

I started working with Dr. Rankin and Dr. Fiume in 2014 as an assistant. My favorite appointment for patients is by far the day they get their braces removed! I love seeing the patients’ expression when they see their smile for the first time without braces. I’m a native of eastern North Carolina. When I’m not at work, I enjoy spending time with my family and fur baby, Zoe. In addition to spending time with family, I enjoy competitive distance running, relaxing at the beach, and crocheting.

Favorite Movie: “Grease”
Favorite Band: Most country bands
Favorite Actor/Actress: Don’t really have one
​Favorite Food: Tuna casserole
Favorite Quote: “Life is better when you’re laughing.”


 

 

Kyla

Kyla

Clinical Assistant

Jacksonville has been my home for most of my life. I have been a dental assistant for nearly half a dozen years and I have found my passion in orthodontics. I joined the team as an assistant in 2016. My two dogs, Baylee and Dexter, keep me company on beach walks at least three times a week. I like to take photos with my Canon and do anything outdoors. My favorite TV show is anything that comes on the investigation Discovery Channel. I love my work family and I feel very blessed to be a part of this team.

Favorite Movie: “Bridesmaids”
Favorite Band: The Beatles
Favorite Actress: Uma Thurman
​Favorite Food: Sushi
Favorite Quote: “The best way to predict the future is to create it.” – Abraham Lincoln


Heather

Heather

Clinical Assistant

I have worked at Rankin & Fiume Orthodontics since 2014. I started out working as a sterilization technician before joining the clinical team as an assistant. I love working with patients! When I’m not at the practice with my work family, I am usually spending time with my friends, family and my three Great Danes! My favorite vacation spot would definitely have to be Disney World. I’ve been going there almost every year since I was born.

Favorite Movie: Harry Potter
Favorite Band: Florida Georgia Line
Favorite Actress: Sandra Bullock
Favorite Food: Seafood
Favorite Hobby: Shopping
Favorite Quote: Vivere Senza Rimpianti (to live without regrets)


Brenda

Brenda

Sterilization / Clinical Assistant

I joined the Rankin & Fiume team in June 2016 as one of the sterilization technicians and an orthodontic assistant. You can see me either in sterilization cleaning the instruments or around the office seeing patients. I love seeing all the different faces around the office and getting to know each person that I meet. I get along great with everyone and love to smile.

Favorite Movie: “Grease”
Favorite Band: Charlie Puth
Favorite Actress: Rachel McAdams
Favorite Food: Ginataan
Favorite Quote: “Life is like a box of chocolates. You never know what you’re gonna get.”


Darlene

Darlene

Sterilization

I graduated in 2017 at the top 10% of my class from Havelock High School. I am now part of the Rankin & Fiume team as the sterilization technician and am working toward my Associate in Science at Craven Community College. I hope to move on to university to pursue a career as an orthodontist. I am anxiously awaiting the birth of my daughter. Although I am quiet, I’m easy to talk to and I enjoy making people smile. In my free time, I like to spend time with family and paint.

Favorite Actor/Actress: Robert Madden/Emilia Clarke
Favorite Movie: “The Phantom of the Opera”
Favorite Band/Artist: Sam Smith
Favorite Food: Pizza
Favorite Quote: “The brick walls are there for a reason. The brick walls are not there to keep us out. The brick walls are there to give us a chance to show how badly we want something. Because the brick walls are there to stop the people who don’t want it badly enough. They’re there to stop the other people.” – Ryan Pausch, The Last Lecture


Elizabeth

Elizabeth

Obs Coordinator

I came to Rankin & Fiume Orthodontics in 2018 for a treatment evaluation and ended up with braces AND a job! Two of the best decisions I’ve ever made :) As an observation coordinator, I enjoy getting to know our patients and their families as they begin their ortho journey.

I’m originally from Atlanta and have called New Bern home since 1989. I enjoy spending time with my husband and our four fur babies. My greatest passion is for animals and nature! In my free time, I enjoy walking, boating, hiking and gardening.

Favorite Movie: “The Sound of Music”
Favorite Band: Dave Matthews Band
Favorite Actor: Denzel Washington
Favorite Actress: Jennifer Aniston
Favorite Food: Mushroom chicken piccata
Favorite Quote: “The only person you are destined to become is the person you decide to be.” – Ralph Waldo Emerson


 

Meilani

Lab Technician

I graduated from Havelock High in January of 2018. I started here at the office in May of 2019 in sterilization. I have moved up to being a lab technician since January of 2020. I love the job I do and hope to be here for a long time. When I’m not at work I like to go to car meets and cruises on the weekends, after work I hangout with my two dogs.

Favorite movie: “Forrest Gump”
Favorite food: Rice and noodles
Favorite Artist/Band: Dylan Scott
Favorite Quote: “Never forget 3 types of people in your life: 1. Who helped you in difficult times. 2. Who left you in difficult times. 3. Who put you in difficult times.” – Unknown


Kaitlyn

Orthodontic Assistant

I was introduced to orthodontics in 2012 as a patient here in full braces. I've always loved this office and staff and knew i wanted to work as a Dental Assistant here one day! I am a newly 2019 graduate from the Coastal Carolina Community College Dental Assisting Program, I got the opportunity to shadow at R+ F as a student and landed my dream job and it has been nothing short of the best. I love my patients and seeing how their treatment changes their lives. Outside of work you can find me at the beach or with family!

Favorite Movie: I Still Believe

Favorite Band: Elevation Worship

Favorite Food: Mexican

Favorite Quote: 

" In the same way, let your light shine before others, that they may see your good deeds and glorify your Father who is in Heaven." Matthew 5:16


Jessica

Clinical Assistant

I joined the RFO team as a clinical assistant in September 2019 but you can also find me behind the scenes in sterilization. I have been in the world of orthodontics for 2 years but always had a passion for teeth and have wanted to be a part of the dental profession since I was a little kid. I am a New England native- born and raised in the (very unknown) Brooklyn, Connecticut. After I graduated high school in 2013, I went on to Franklin Pierce University where I obtained my BS in Health Sciences/Pre-Dental in 2017. I strive to keep expanding my experience in the field until I’m able to go back to school for my DMD. My favorite part about being an assistant is building connections with patients. I have lived in North Carolina for the past 3 years and love every moment of it. In my free time I enjoy going to the gym, shopping, spending time with my crazy wonderful army boyfriend, or being by the water.

Favorite Movie- Safe Haven

Favorite Band- Lady Gaga

Favorite Actor/Actress- Channing Tatum

Favorite Food- Mac & Cheese

Favorite Quote- “Every experience, no matter how bad it seems, holds within it a blessing of some kind, the goal is to find it”- Buddha